Toronto, Canada
We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST
Frequently Asked Questions
Please read our FAQ before sending us a message.
The standard delivery rate will vary on the size, weight and method used to ship.
We accept all major Credit Cards, PayPal, (EMT) Email Money Transfer, and cash.
All items sold are made to order.
Once the order is complete, we will package the item and ship it next business day.
Alternativly, curb side pickup is also available.
A Relationship of Trust
At CraftedGifts.ca, we are committed to providing our customers with a secure shopping environment. We maintain practices and procedures designed to ensure the security, integrity and confidentiality of customer information, and use various security measures to ensure that your credit card information is protected, including the latest in security technology.
Secure Socket Layer
When you place an order through our shopping basket, your personal information is protected by Secure Socket Layer (SSL) encryption technology, the industry standard security protocol for encoding sensitive information. SSL creates a shared digital key, which only lets the sender and the receiver of the transmission scramble or unscramble information. To everyone else, the SSL transmission is indecipherable.
Encryption is based on the mathematical scrambling and unscrambling of messages. The type of encryption we use assigns two keys – one is a public key and one is a private key. When you send us a message, you use our public key to encrypt your message. Once we receive your encrypted message, we use the private key to decode it. The same key cannot both encrypt and decrypt information. So, information encrypted using the private key can only be decrypted using the public key, and vice-versa ensuring the security of your information.
This technology, together with our other security measures, protects your personal information as it moves from your computer to our server. We also restrict and limit access to customer information only to those employees who require it to carry out their business functions, and educate our employees about safeguarding customer information and preventing its unauthorized access, disclosure, or use. We constantly monitor and adopt, as appropriate, new technological improvements designed to protect and ensure the accuracy and security of customer information.
In addition to protecting your personal information, we protect your order by fully insuring it all the way to your front door.
Online Ordering
We accept only orders and payments in our online store. If you have any questions or need assistance e-mail us at hello@craftedgifts.ca
Click on the link below to read about online safety. (Source: Canadian Centre for Cyber Security)
https://cyber.gc.ca/en/guidance/how-shop-online-safely-itsap00071
We will email you to confirm your order and provide a draft so that your order is made exactly how you wanted it.
Connect with us
Please fill out the form on the right or use one of the methods below to connect with us. We will respond to all inquiries as quick as we can.